Quip for Service

Increase agent productivity and accelerate complex case resolutions with collaborative documents and team chat inside Salesforce.

Interested in Quip for Service?

Talk to an Expert

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Quip in Salesforce

56% of agents say they must toggle between multiple screens to find all the info they need to do their job*

When it comes to complex customer issues, service agents often spend more time hunting down answers than engaging the customer. Agents are left scrambling between different applications, corralling inputs from multiple teams, and switching between applications. Quip for Service puts everyone on the same page.

* Salesforce Research (2019) State of Service Report, 3rd Edition

Swarm cases as a team

Provide fast access to cross-functional experts without disconnected email or chat storms that live outside your CRM. Satisfy urgent customer needs through real-time collaboration that’s always connected to Service Cloud.

Swarm cases as a team

Automate swarm docs with CRM context

Leverage the power of the Lightning Platform and Quip to standardize and simplify how your teams handle complex cases. Build customizable document templates that fit into your organization’s existing case processes.

Automate swarm docs with CRM context

Capture case knowledge in one place

Reduce the burden of ramping new team members by having all of the case communication, decisions, and swarming documentation attached to every case.

Capture case knowledge in one place

Add Quip to Salesforce today

Quip documents are real-time, contextual, and fully integrated with Salesforce.
Try Quip with your team for free today and make deals simpler.

Interested in Quip for Service?

Talk to an Expert

Or sign up now for a free trial of Quip.

Interested in Quip for Service?

Talk to an Expert

Or sign up now for a free trial of Quip.