Behind the Curtain

In Behind the Curtain series, Education will interview prominent members of internal teams like Product, Engineering, Customer Success, and more! The featured sessions below are deep dives with our Product and Customer Success teams.

Training Hub→ Behind the Curtain

Behind the Curtain: Product

Length: 43 minutes

Come take a deeper look into what makes a Product team tick, with our first Behind the Curtain session! This session is with one of our Product Managers, and we discuss everything from what goes into creating new features, to the Product team’s priorities, and more.

Behind the Curtain: Customer Success

Length: 45 minutes

In this Behind the Curtain session, we chat with Salesforce Anywhere’s VP of Customer Success, and hear how she’s helped fashion her team’s approach to working with customers.

During this session we discuss:

  • Salesforce Anywhere’s approach to Customer Success

  • Salesforce Anywhere and Customer Success during COVID

  • How Customer Success uses Quip

  • Customer stories