Change the future of productivity with us

Software Engineer

Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we're looking for: a software engineering generalist who's passionate and cares deeply about product development.

At Quip, our engineers are always learning new things — we all work cross-platform and full-stack. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier, across Javascript, C++, Python, Java, and Objective-C. Every engineer works on exciting, meaningful projects that impact our technical and product strategy.

We work closely with Product Managers and Designers to define new features, and help map the future of Quip. We’re building the next generation of products leveraging frameworks, such as React, and tackling complex problems related to large-scale backend infrastructure and mobile platforms. We're building a team of talented, thoughtful people who will work together to build an enduring company that will change the way teams work together.

What we look for:

• Extraordinary software engineering talent
• Knowledge of Python, Objective-C, Javascript, SQL, C++, Java, or the ability to learn them quickly
• Experience with web applications, databases, distributed systems, or mobile development a plus
• Passion for learning and working with others to improve yourself, the team, the product, the company

You will be taken to careers.force.com

Technical Recruiter

At Quip, we strive to build a new class of productivity tool that every person at every company enjoys using every single day. Recruiting plays a crucial part in achieving this goal as we identify, recruit and hire the best talent in the market with a strong focus on diversity and transparency.

We are looking for an experienced full-cycle Technical Recruiter to join our team. This role functions as a combination of advising and partnering with Hiring Managers on recruiting strategy and execution, marketing and branding Quip, and internal and external relationship management.

What we look for:

• Strong communication with an emphasis on authenticity and trust
• Experience tracking and reporting recruiting data and driving data driven solutions
• Deep understanding of the engineering landscape and talent market
• Ability to prioritize and manage expectations internally and externally
• Commitment and perseverance in building and managing a consistent pipeline of candidates
• Experience with standard recruiting tools and resources
• Positive attitude and team player

You will be taken to careers.force.com

Front-end Engineer

Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we're looking for: an engineer with a strong focus on product, who's an expert in front-end development and is excited to develop their skills in other areas.

At Quip, our engineers are always learning new things — we each have our areas of expertise, but all of us work cross-platform and full-stack. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier, across Javascript, C++, Python, Java, and Objective-C. Every engineer works on exciting, meaningful projects that impact our technical and product strategy.

We work closely with Product Managers and Designers to define new features, and help map the future of Quip. We’re building the next generation of products leveraging frameworks, such as React, and tackling complex problems related to large-scale backend infrastructure and mobile platforms.. We're building a team of talented, thoughtful people who will help us build an enduring company that will change the way teams work together.

What we look for:

• Extraordinary software engineering talent
• Mastery of Javascript/HTML/CSS and a passion for User Experience
• Willingness to work cross-platform and cross-language
• Experience with databases, distributed systems, or mobile development a plus
• Passion for learning and working with others to improve yourself, the team, the product, the company

You will be taken to careers.force.com

Mobile Engineer

Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we're looking for: an engineer with a strong focus on product, who's an expert in mobile development and is excited to develop their skills in other areas.

At Quip, our engineers are always learning new things — we each have our areas of expertise, but all of us work cross-platform and full-stack. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier, across Javascript, C++, Python, Java, and Objective-C. Every engineer works on exciting, meaningful projects that impact our technical and product strategy.

We work closely with Product Managers and Designers to define new features, and help map the future of Quip. We’re building the next generation of products leveraging frameworks, such as React, and tackling complex problems related to large-scale backend infrastructure and mobile platforms.. We're building a team of talented, thoughtful people who will help us build an enduring company that will change the way teams work together.

What we look for:

• Extraordinary software engineering talent
• Expertise in Android or iOS development
• Willingness to work cross-platform and cross-language
• Experience with databases, distributed systems, or product design a plus
• Passion for learning and working with others to improve yourself, the team, the product, the company

You will be taken to careers.force.com

Growth Engineer

Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we're looking for: an engineer with a strong focus on product, who's passionate about growth, making decisions based on data, and is excited to develop their skills in other areas.

As part of Growth, we focus on product changes to get more engaged teams using Quip. We develop hypotheses about how to increase team adoption, and we challenge ourselves to find the shortest path to validating those hypotheses. We optimize for learning by building minimum viable products, recording videos of user tests, running A/B tests, and talking with our users. We also invest heavily in tools that let us iterate and analyze data as quickly as possible. The faster that we iterate, the faster we'll learn.

We work closely with Product Managers, Designers, Customer Success, and Marketing to get a deep understanding of user engagement. We care less about “growth hacking” and more about measurably growing the product by solving real problems for our users.

At Quip, our engineers are always learning new things — we each have our areas of expertise, but all of us work cross-platform and full-stack. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier, across Javascript, C++, Python, Java, and Objective-C. Every engineer works on exciting, meaningful projects that impact our technical and product strategy. We're building a team of talented, thoughtful people who will help us build an enduring company that will change the way teams work together.

What we look for:

• Extraordinary software engineering talent
• Passion for understanding user behavior and making data-driven decisions
• Willingness to work cross-platform and cross-language
• Experience in design, statistics, user psychology, or writing a plus
• Passion for learning and working with others to improve yourself, the team, the product, the company

You will be taken to careers.force.com

Infrastructure Engineer

Our goal at Quip is to build a new class of productivity tool that every person at every company enjoys using every single day. What we're looking for: an experienced engineer, who's an expert at building scalable systems, and is excited to develop their skills in other areas.

At Quip, our engineers are always learning new things — we each have our areas of expertise, but all of us work cross-platform and full-stack. We pride ourselves on writing high-quality code and maintainable systems that make our lives easier, across Javascript, C++, Python, Java, and Objective-C. Every engineer works on exciting, meaningful projects that impact our technical and product strategy.

We work closely with Product Managers and Designers to define new features, and help map the future of Quip. We’re building the next generation of products leveraging frameworks, such as React, and tackling complex problems related to large-scale backend infrastructure and mobile platforms.. We're building a team of talented, thoughtful people who will help us build an enduring company that will change the way teams work together.

What we look for:

• Extraordinary software engineering talent
• Expertise in large-scale infrastructure or distributed systems
• Willingness to work cross-platform and cross-language
• Experience with databases, product design or mobile development a plus
• Passion for learning and working with others to improve yourself, the team, the product, the company

You will be taken to careers.force.com

Enterprise Account Executive

Overview

• Understand the business direction and goals of the accounts as a whole
• Partner with Salesforce Enterprise Business Unit to successfully distribute Quip through the Salesforce channel
• Add value to the customer long-term by becoming a subject matter expert - industry knowledge, competitive landscape, core business model
• Account plan for future product expansion to grow accounts over time
• Create an executive network within accounts in territory
• Meet with customers in person when needed (travel up to 30%)
• Project manage across multiple business units within accounts
• Work with internal departments to coordinate resources to make account successful
• Manage legal/procurement process to create scalable global agreements
• Can pick up the need-to-know technical aspects of our product quickly
• Negotiate a large variety of sophisticated contracts
• Hungry and very performance driven

Expectations

• You have a minimum of 6-10 years of experience selling Internet software
• Experience developing executive relationships
• Experience mapping internal and external resources to accounts
• Understanding of corporate structures to guide business + legal discussions
• Detailed account planning experience
• Background of managing complex deal cycles
• You are coachable and willing to learn new skills
• You are self-motivated, hardworking and proactive
• Ability to build outbound pipeline
• You have a strong business acumen

SMB Account Executive

Quip's small team is based in San Francisco, and we're looking to add foundational members to our SMB Sales team.

If this is you, you are someone that:

• Naturally thinks from the point of view of a user or a customer
• Loves being an ambassador for the company brand
• Understands how to experiment with different types of sales techniques
• Is excited to help us figure out our sales playbook

First and foremost, you will sell into the SMB segment (1-250 employees), but we also want you to:

• Help us deepen our understanding of the different types of people and companies using Quip
• Build messaging and materials for those different types of prospects and customers

Ideally you:

• Graduated from a four year college with a great background
• 1 to 3 years of relevant sales experience
• Proficient in Salesforce.com
• Strong written and verbal communication skills
• Experience in selling SaaS/Technology

You will be taken to careers.force.com

Sales Engineer

At Quip, you will be the technical pre-sales expert that drives business by building strong relationships with customers and other Quip team members. Your primary role is to know the product inside and out, as well as to articulate the value of the solution in both a business and technically savvy manner.

We’re looking for a creative professional who can both take and give direction. He or she will work closely with our Account Executives, Sales Leadership team, and work strongly in cross-department team setting, including working closely with Salesforce Core Sales Engineers.

If you have an innate curiosity (and come on, what SE doesn't?), can communicate effectively with both engineers and C-level executives, can deliver a compelling presentation through strong story telling, and can guide a customer on a journey to achieve desired outcomes through usage of Quip's software, we want to talk to you!

Responsibilities

• Hone your knowledge through curious exploration of functional and technical aspects of Quip, and how it works with Salesforce.
• Gain and maintain technical subject matter expertise for Quip, including architecture, security, compliance, and roadmap.
• Represent Quip and Salesforce in customer- and internally focused meetings pertaining to demonstrations, information gathering, and explanation of technical and business value.
• Identify desired outcomes for a customer through consultative discovery and discussion, and create a strategy to guide the customer to success.
• Own technical account plan for strategic land and expand opportunities. This may include some post-sale work.
• Interface with customer success, product management, engineering, and other departments to provide critical customer feedback and advocate for needed enhancements on behalf of customers.
• Travel up to 30%, and able to fluidly manage virtual meetings.

Expectations

• You have a minimum of 5 years of experience selling or implementing SaaS software.
• Development experience highly desired.
• Experience leading deep discovery sessions to identify both technical requirements and desired outcomes.
• Detailed technical account planning experience.
• Able to manage multiple accounts concurrently with various sales team members.
• You are coachable and willing to learn new skills.
• You are self-motivated, hardworking and proactive.
• You have a strong technical acumen.
• You are willing to work on field-developed projects for clients that can also be submitted to product management for possible inclusion in product.

You will be taken to careers.force.com

High-Touch Customer Success Manager

Quip’s High-Touch Customer Success Managers manage the key relationships, direction, and strategy of Quip's most valued partners. We are responsible for ensuring that our partners are getting the most out of Quip and seeing the incredible value that our product can provide.

Profile

• You are highly consultative — you're not a “yes” person and your favorite question is “why?”
• You love to get your hands dirty understanding how teams work, because you aspire to help our partners transform their businesses
• You're obsessed with helping teams and companies move faster — you may be ashamed to admit it, but you really like a good process analysis
• You are experienced working with senior and C-level executives
• You're great at knowing when a partner is healthy and happy and when they aren't (and how to fix it)
• You pride yourself on being a thought leader and you bring an opinion to the table
• You are confident in technical conversations — hearing “API” doesn't make you run and hide
• You're scrappy, creative and always curious to seek insights via data
• You're fun and likable!

Responsibilities

• Help expand Quip usage at our key accounts, through workflow identification, discovery, identifying champions, and other clever things we haven't even thought about
• Identify opportunities to more closely align Quip's product with our partners' long-term objectives
• Deeply understand industry best practices and work independently to develop additional best practices to solve customer needs
• Understand competitive products and can speak at length to product differences that highlight Quip
• Navigate complex organizations to identify key stakeholders and make sure they are engaged and seeing Quip's value
• Onboard new customers by with best-in-class trainings and deployments
• Conduct regular, on-site business reviews (may require up to 25% travel)
• Handle urgent customer concerns with confidence
• Acts as liaison between customers and internal teams
• Helps teammates make their ideas a reality

Requirements

• 5+ years demonstrated success in an Account Management or Customer Success capacity (SaaS preferred)
• Strong technical aptitude and attention to detail; can confidently project manage a technical project with many moving pieces
• Excellent interpersonal skills; people want to hang out with you once they’ve met you
• The ability to not be deterred - and the charm to pull off being persistent without being annoying
• Empathy with a knack for understanding what a customer really needs and why they need it
• Passion for providing top-notch customer service
• SaaS and consulting experience a big plus
• Proficient in Salesforce.com

You will be taken to careers.force.com

Success Manager – Scale

Quip's Success Managers for Scale manage the key relationships, direction, and strategy of Quip's most valued partners. We are responsible for ensuring that all of our partners are getting the most out of Quip and seeing the incredible value that our product can provide.

About You

• You are highly consultative - you love to get your hands dirty understanding how teams work
• You're obsessed with helping teams and companies move faster - you aren't ashamed to admit admiration for a good process analysis
• You are experienced working with senior and C-level executives
• You're great at knowing when a partner is healthy and happy and when they aren't (and how to fix it)
• You think in terms of numbers and scale - how can the most teams have the best experience with Quip
• You love webinars, smart engagement campaigns, working with marketing teams to generate great collateral, and intriguing ways to get customers to have a positive relationship with us
• You're fun and likable!

Responsibilities

• Help expand Quip usage throughout our entire userbase, through workflow identification, discovery, identifying champions, and other clever things we haven't even thought about
• Conduct webinars, 1:1 demos, and workflow therapy with multiple customers
• Create, instrument, and execute on programs that help all of our customers get the most of Quip
• Identify new workflows for customers who aren't using Quip and sit with new Quip customers as they ramp
• Onboard new customers by with best-in-class trainings and deployments
• Deeply understand industry best practices and work independently to develop additional best practices to solve customer needs
• Understand competitive products and can speak at length to product differences that highlight Quip
• Handle urgent customer concerns with confidence

Expectations

• 5+ years demonstrated success in an Account Management or Customer Success capacity (SaaS preferred)
• Strong technical aptitude and attention to detail; can confidently project manage a technical project with many moving pieces
• Excellent interpersonal skills; people want to hang out with you once they've met you
• The ability not to be deterred - and the charm to pull off being persistent without being annoying
• Empathy with a knack for understanding what a customer really needs and why they need it
• Passion for providing top-notch customer service
• SaaS and consulting experience a big plus
• Proficient in Salesforce
• Experience mentoring team members or formally managing team members

You will be taken to careers.force.com

Engineering Manager

Our goal at Quip is to build a productivity suite that every person at every company loves using every single day. What we're looking for: a thoughtful manager with a background in software engineering who will help shape the way we operate and grow as a team.

At Quip, engineering managers focus on people first. Our priority is to ensure that engineers are challenged, have the opportunities and resources to grown and learn, and to empower each individual to make decisions that are in their best interest. We are mentors, coaches and advocates. It's our responsibility to understand the needs of each engineer and represent them in the course of our work.

Our team of engineers is incredibly strong and experienced. We focus on keeping a dynamic, healthy and productive team by looking for ways to improve happiness and efficiency — always while fostering and maintaining transparency, communication, and Quip's culture. We help engineers prioritize and manage the scope of their projects and act as advisors and sounding boards, providing operational support where useful. We are responsible for the sustainable growth of the team, emphasizing diversity and inclusion and ensuring that new engineers have the best possible experience.

As engineering managers, we work closely with our team of engineers, as well as Product Managers, Designers, the Business team, and leadership to shepherd new projects and help map the future of Quip. We're building a team of talented, thoughtful people who will work together to build an enduring company that will change the way teams work together.

What we look for

• Technical leadership or management experience
• Positivity and open communication
• Empathy and a love of working with people
• Strong background in software engineering
• Passion for learning and working with others to improve yourself, the team, the product, the company

You will be taken to careers.force.com

Site Reliability Engineer

At Quip, we have built what we think is an amazing new way for teams to collaborate, communicate, and make decisions, whether you're three friends in an office, or one of the largest companies on the planet with tens of thousands of employees at all corners of the globe. Our SF-based Site Reliability Engineering (SRE) team makes sure that Quip is delightfully fast, always available for our customers whenever they need it, and well-insulated from unpleasant surprises or outages.

We never lose sight of the principle that you cannot meet these goals at the expense of the team working on them: maintaining a healthy and supportive work environment that encourages happiness, good work-life balance, and technical and personal growth is as of much a core value for us as having top-notch operational standards.

Our team focuses on keeping our product running smoothly, consistently, and without manual toil, in both public cloud services or bare-metal on-premise environments. We continually improve our technology and processes to create easy-to-understand robust scaling, observability, and automation. SRE works closely with the rest of engineering to continue shipping new features to delight our customers and spread Quip to new teams, quickly and with little risk. We work to continually reduce the complexity that comes along with running large featureful applications over the Internet, especially for enterprise customers.

We know we have a keen product, and a fantastic place to work, and we're looking for some great people to join our SRE team to keep everything that way!

You would get the opportunity to:

• Continually evolve Quip's operational reliability and simplicity, responding to changes in environment, requirements, or circumstances.
• Maintain our observability and automation at the level where we need it to be, by extending existing infrastructure, setting up open source projects, or even developing custom solutions when necessary.
• Investigate and repair bugs, mysterious occurrences, and production issues throughout the entire system, in concert with product and infrastructure engineers.
• Champion operational excellence and production quality across the entire company, via production readiness reviews, system refactoring projects, and leading by personal example.

Skills and technologies you'd use (and learn or improve!) here:

• Building efficient scalable products on top of public or privately-run cloud services.
• Understanding, modifying, and writing Python code, both in our product codebase, and in supporting infrastructure for automation.
• Using configuration and orchestration tools to create repeatable, auditable, documented-in-code systems.
• Monitoring, tuning, and administrating SQL databases for scalability, reliability, and performance.
• Designing systems for the sweet spot of long-term scale and reliability, while keeping manual maintenance and complexity costs down, and still shipping at reasonable speeds.

Things we're looking for in people who we want to join us:

• Keen interest in keeping a holistic view of entire systems in mind: patterns, architectures, data flows, lifecycles, edge cases, and risks.
• Excited about continually reducing complexity, and creating systems that are easily understandable, repeatable, and observable.
• Convinced about the importance of communication (both verbal and written/online), close team collaboration, and sharing information with others (creating documentation, or in-person training).
• Eager to learn best-in-field design and engineering practices from coworkers with a wealth of skills and experience, and getting to add your unique mark to what we're building.
• Drawn to understand (at a rough level) the basic skeleton of the stacks on which your system operates, from both network (SSL/TLS, HTTP, DNS, TCP, IP, CIDR, local networking, global routing) and host (process/daemon, system library, process supervisor, binary packaging, UNIX distribution, kernel) perspectives.
• Committed to focusing on the priorities and needs of our customers, your coworkers, and the direction of the company in general, and aligning your strategic goals to benefit them.

Bonus points (not at all required, but would let you hit the ground running!):

• Experience running medium-to-large user-facing services on public cloud services, particularly AWS.
• Experience running, scaling, tuning, and debugging production SQL databases, particularly MySQL on AWS RDS.
• Experience with configuration and orchestration management tools, particularly Terraform and Docker.
• Experience with and opinions about modern best-practice observability/debugging/logging/monitoring stacks.
• Comfortable writing Python (specifically, Python 3) scripts and libraries from scratch, and modifying existing code.
• Comfortable enough with JavaScript and CSS to understanding and modify our web interfaces for internal-facing tools.

You will be taken to careers.force.com